Worldwide Express Delivery

Good to know

Frequently asked.

About the hair

Is the hair really 100% raw?

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Yes — every bundle is single-donor, cuticle-aligned and unprocessed. No chemical steam, no synthetic blending. Sourced direct from our partner factories in Vietnam, Cambodia and India.

Can I colour or bleach it?

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Absolutely. Our raw hair takes colour exceptionally well, including high-lift to 613 platinum, with minimal compromise to the strand.

How long will it last?

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With proper care, expect 2+ years of wear across multiple installs.

How much hair do I need?

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For a full sew-in, most clients need 3 bundles for 12–18", 4 bundles for 20–24", and 4–5 bundles plus a closure or frontal for anything longer.

Ordering & shipping

How long does shipping take?

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UK orders are dispatched within 24h and delivered in 1–2 working days. Worldwide express typically arrives in 3–5 working days.

Do you ship internationally?

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Yes, worldwide. Duties and import taxes are the responsibility of the customer.

Where's my tracking?

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You'll receive a dispatch email with a tracking link as soon as your order ships.

Returns

What's your return policy?

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Unopened, untampered bundles can be returned within 14 days for a full refund. Installed or altered hair is non-returnable for hygiene reasons.

Wholesale

Do you offer wholesale pricing?

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Yes — six-bundle minimum unlocks direct factory pricing, your-label packaging and dedicated stockist support. Apply via our wholesale page.